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KSL offer a comprehensive aftersales service to ensure you receive peace of mind long-term benefits from our installations.
We believe that a PPM, a planned preventative maintenance programme is an essential requirement following the installation and commissioning of the installation.
Especially given the extended warranties offered on our installations of up to 10 years. Without maintenance your warranty is in jeopardy resulting in expensive and technically advanced equipment being neglected, leading to expensive failures and increased running costs.
We use manufacturer’s recommendations to form the check lists which are the template for our Planned Maintenance Inspections and the information recorded the basis of the mandatory F-Gas checks.
Regular maintenance will not only keep your equipment running at optimum levels of efficiency, with minor adjustments being made in a timely manner to avoid more serious problems.
KSL can also look after equipment supplied by other companies and offer you the same level of service.
Upon entering into a Planned Preventative Maintenance Agreement KSL will:
In addition:
Our dedicated team of qualified and manufacturer-trained engineers provide a breakdown service with a guaranteed response time.
Our strong relationship with all the major equipment manufacturers gives us speedy access to:
A maintenance package will be offered with all new installations, but for further details on our services please contact our service department on 01634 290999.
Pedham Place GC September 20, 2024 We have used Kinlochs for over a decade now. First class customer service, back office staff and engineers. Well done to you all. Mark Jackson September 18, 2024 We have used KSL to service and maintain our air conditioning units for the last few years and have always found them to be polite, accommodating and efficient. Gill O September 17, 2024 I have used Kinloch & Sons LTD for all our M&E needs, boiler, heating etc.. in our commercial property for a number of years. Wonderful service administrators, helpful and always quick to respond to call outs. The engineers who they have sent to the property over the years have been professional, experienced, knowledgeable and respectful. Will continue to use and recommend them. Dannielle Johnson September 11, 2024 Could not recommend them enough! Our organisation has worked with KSL for quite some years now. They look after 23 of our sites and have been amazing throughout the years and are always on the other end of the phone with any issues we may have. Harriet in the office is brilliant, very responsive and always manages to find a solution! Sirita Kaur September 10, 2024 I have dealt with KSL on numerous occasions and have nothing but good things to say. They are always very helpful, efficient and happy to help. We recently had a very big job with KSL, the over all management of the project was handled so professionally - they communicated with us every step of the way and were always on hand if any questions arose. I would definitely recommend KSL ! Sara Marsh September 4, 2024 Having used KSL and been a customer since 2013 - I am well qualified to recommend this company for all your HVAC requirements. Nothing is ever too much trouble and they are extremely responsive in any situation. The whole team are so helpful - Five stars guys, keep up the good work. Severine Ashby September 3, 2024 Have used KSL for years now for my shop. Super friendly staff, who always try to help and accommodate. Would absolutely recommend.
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